Terms of Service

By creating an account, creating a Shop, or otherwise using the platform, you confirm that you have read, understood, and accept these Terms, together with our Privacy Policy and, for Shop owners, the Data Processing Agreement. If you do not agree, do not use the platform.

Octobooking is intended for businesses and professionals (B2B). It is not marketed to or intended for consumers acting outside a trade, business, or profession.

• You must be at least 18 years old and have the legal capacity to enter into a contract;
• You must use the platform for your business or professional activity;
• Bookings made on behalf of a minor are the responsibility of the booking adult and of the Shop; account holders must be adults.

Octobooking is a cloud-based appointment and booking-management platform. It is a scheduling tool: it does not process payments on behalf of Shops, does not issue invoices or fiscal documents, and is not connected to any tax authority.

The platform is provided as a beta. This means it is under active development, may contain errors, and its features may change, be added, or be removed at any time. It should not be relied upon as your sole record of business-critical information.

During the beta, the platform is provided free of charge. We reserve the right to introduce paid plans in the future. If we do, we will give you advance notice and you will be free to decline and stop using the platform before any charge applies. No fees will ever be charged without your prior, explicit agreement.

• You are responsible for the accuracy of your account information and for all activity under your account;
• You must keep your login credentials confidential and notify us promptly of any unauthorised use;
• You are responsible for the conduct of any staff you grant access to your Shop.

You agree not to:

• use the platform for any unlawful purpose or in violation of any applicable law;
• upload content that is illegal, infringing, or harmful, or that you have no right to upload;
• attempt to gain unauthorised access to the platform, other accounts, or its underlying systems;
• interfere with or disrupt the platform, or circumvent its security or rate-limiting measures;
• use the platform to send unsolicited marketing in breach of applicable law.

You retain all rights to the data you enter. As a Shop owner, you are the independent Data Controller of your customers’ personal data, and Octobooking acts as your Data Processor. How we handle personal data is described in the Privacy Policy and the Data Processing Agreement.

The Octobooking platform, including its software, design, and trademarks, is and remains the property of Octobooking and its licensors. These Terms grant you a limited, non-exclusive, non-transferable right to use the platform for your business while these Terms are in force. No other rights are granted.

To the maximum extent permitted by law, the platform is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, uninterrupted availability, or absence of errors. As a free beta, we do not guarantee any service level, uptime, or that data will not be lost. You are responsible for keeping your own backups of business-critical information.

To the maximum extent permitted by law, Octobooking shall not be liable for any indirect, incidental, special, or consequential damages, nor for loss of profits, revenue, data, goodwill, or business opportunities, arising out of or in connection with the platform. Since the platform is provided free of charge during the beta, Octobooking’s total aggregate liability for any and all claims is limited to fifty euros (€50). Nothing in these Terms excludes liability that cannot be excluded by law (including for fraud, wilful misconduct, gross negligence, or death or personal injury caused by negligence).

We may, at any time and at our discretion, modify, suspend, or discontinue all or part of the platform, including during the beta, with or without notice where reasonable. We may suspend or restrict your account if we reasonably believe you have breached these Terms or to protect the platform, its users, or third parties. Where the discontinuation is permanent, we will use reasonable efforts to give you advance notice and an opportunity to export your data.

These Terms apply for as long as you use the platform. You may stop using it and delete your account at any time from your account settings. We may terminate or suspend your access for breach of these Terms or where required by law. On termination, the data-handling and erasure rules in the Privacy Policy and DPA apply.

We may update these Terms to reflect changes to the platform or applicable law. For material changes we will give reasonable advance notice (for example, by email or in-app). Your continued use of the platform after the changes take effect constitutes acceptance. The version and date at the top of this page reflect the current version.

These Terms are governed by Italian law, without prejudice to any mandatory provisions of the law of the country in which a business user is established. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent Italian courts of the place where the operator is established. (Once the operating company is incorporated, the exact competent court will be specified here.)

Pursuant to and for the purposes of Articles 1341 and 1342 of the Italian Civil Code, by accepting these Terms you specifically approve the following clauses:

• Section 3 (Beta status — features may change or be removed);
• Section 4 (Fees — right to introduce paid plans in the future);
• Section 9 (Beta disclaimer — service provided “as is”, no warranties, no service level);
• Section 10 (Limitation of liability — exclusion of indirect damages and cap on liability);
• Section 11 (Right to modify, suspend, or discontinue the service, and to suspend accounts);
• Section 12 (Termination);
• Section 13 (Right to amend these Terms);
• Section 14 (Governing law and exclusive jurisdiction).

When account or Shop creation includes a dedicated checkbox for this approval, ticking that box constitutes the specific written approval required by Art. 1341 of the Italian Civil Code.